MoKouran 1.0.19

MoKouran presents a comprehensive set of features designed to enhance the experience of both guests and registered customers managing their electricity accounts. The platform provides a variety of functionalities which include:

• Management of multiple electricity accounts
• Inclusion of Google Map locations for each account
• Analysis of consumption trends
• Downloading account statements
• Access to downloadable bills
• Payment of bills via credit card
• Notifications prior to bill due dates
• Fault reporting capabilities
• Visibility of planned outages
• Tracking of requests made in CEB offices
• Submission of enquiries and registration of complaints

To register for an account, prospective users must provide certain information, including:

• An email address
• A CEB Business Partner number (found on CEB invoices)
• A National Identity Card number
• One of the last three invoice numbers (also found on CEB invoices)

Eligibility for account registration is open to anyone who possesses the requisite information. Customers must agree to a defined set of Terms & Conditions to utilize the application. For any inquiries, it is advisable to contact a local CEB Customer Service Office, with phone numbers available on the back of CEB bills.